Medical office administrators are the friendly face that greets clients, the empathetic ear that listens to them and the knowledgeable figure that guides them through their check-up or aftercare. Evergreen College’s Medical Office Administrator Program understands this, and prepares its students with not just academic skills but also people, and life, skills their students need for success.
The client is at the centre of everything a medical office administrator does, so client care is the backbone of the Medical Office Administrator program. As well as learning the hard skills of using Microsoft Office, typing 60 words per minute, medical transcription, taking a medical history or preparing a bill; students also learn the soft skills of communication, compassion and team-work.
Safety is also crucial not just for the client but also for the administrators themselves. Students are prepared the potential of a disease outbreak, working in an environment with sharps or chemicals, working ergonomically and dealing with stressful situations.
But what makes Evergreen unique as a training institution is not only what they teach, but how they teach it. Its greatest strength are its instructors who, like amazing sports coaches, stand behind their students and set them up for a promising career. Evergreen instructors are industry professionals with decades of experience. They have seen nearly everything and come across everything. They bring with them their career connections and networks. All this they pass all this on to their students.
Instructors also bring the clinic to the classroom – quite literally! Everyone has access to the same equipment as in the workplace, such as the latest software or a cardiogram. Students get to take everything they’ve learned in their course and put it to the test in mock reception scenarios run once a month. They get to make mistakes, find out where they went wrong and learn from it in a safe environment.
Evergreen students come from all walks of life, from straight out of high school to out of the workforce to retrain. Those who are more experienced or show exceptional promise are able to act as a teaching assistant as part of the Peer Tutor Program. They work directly with other classroom members to make sure everyone can succeed. They also gain the recognition of taking on a leadership role with an official certificate and note on their resume.
With a medical office administrator diploma from Evergreen, the doors to a small private clinic with a few doctors, a walk-in clinic chain like MCI, a hospital, rehabilitation clinic, long-term care facility such as a nursing home, dentist’s office or even a clinical trial company are open. The future job possibilities are endless and Evergreen’s broad and inclusive program means that students can tackle any of them.
Evergreen College’s Medical Office Administrator program truly is real-world training. Real life and hard skills. Exposure to real scenarios. Real instructors with real-world experience and a real, genuine passion for their students. A real shot at success.